It’s not easy to find out what customers – and equally important, potential customers – want from their public transport provider. Market research can help you better understand transport preferences and behaviour, the demand for public transport and its perceived quality. This course will look at market research in PT and the range of (internal and external) data sources available to you. It will address timing, financing and evaluating your market research as well as the quality and quantity of data you need and how it can be strategically used to further improve the service you offer.
The TIDE project addresses a range of innovative measures in transport (pricing measures, non-motorised transport, data and traffic management, electric mobility, public transport organisation). This course addresses how innovations in each of these areas fit into the larger picture of sustainable urban mobility planning in your town, city or region.
New mobility projects can impact many areas, including accessibility, equity, safety, liveability, health, the environment and public budgets. Neglecting any of these can lead to unsustainable planning. An assessment prior to implementation helps you select appropriate and cost-effective mobility measures, and gives you an idea whether the measures will bring the intended results. TIDE has developed a straightforward tool for determining the impacts of new transport measures. In this course, you can use the tool to assess measures from your own local context.
Increasing suburbanisation has created a need for neighbouring authorities to collaborate in providing public transport by forming metropolitan public transport authorities. This course will address the potential scope of MPTA activities, including alternative approaches and voluntary vs. obligatory PTAs. It will provide examples of successful MPTAs and address potential legal barriers and political obstacles.
Both parking prices and parking problems vary greatly among cities, but no city is entirely free of parking challenges. Charging for something that was previously free can be an unpopular, but necessary, decision for a city to take. Using examples from cities that have successfully implemented new parking pricing schemes, this course will address issues such as: How can you increase citizen acceptance of a new (or higher) parking charge? Is it fair to make drastic changes in transport conditions? How do you find the “correct” level of charging? And what is the role of enforcement in parking pricing?
Electric vehicles in the logistics sector are a matter for the private sector. But does this mean there is nothing a city can do to encourage electric delivery vehicles? This course addresses the question of how cities can work with the private sector and what role the public sector can/should play in encouraging and supporting further electrification in the logistics sector.
Many cities are feeling pressure these days to move toward electric mobility, but there are still many unknowns. While there is no blueprint for installing EV charging infrastructure, this course will provide some basic information about different types of charging technologies and guidelines for their. It will also offer an overview on quantifying the infrastructure needed, business models, partners and stakeholders, political instruments and financial incentives.
This course will provide an overview of open access data including the key benefits and associated costs. It will define the requirements for open data and address city-specific issues. The course will provide lessons learned from cities that have already implemented an open data policy and will help you to answer the question, “Can it work in my city?”
Even if the route from home to destination is safe and comfortable for cycling, if the bike parking is insufficient or unsafe, people will be discouraged from cycling for transportation. This course will look at different types of bike parking and what types are appropriate for different locations. It will also address the value to businesses and to employers of providing bike parking for their customers and employees.
Road user charging addresses problems such as congested road networks, environmental issues, traffic management and funding challenges for urban infrastructure. This course will give you an overview of the history of road user charging, what can be achieved with it and the technology available. Design, revenue, costs, equity issues and stakeholders will also be touched on, as will lessons from cities where road charging has succeeded and where it has failed.