Book 6.4: Implement the plan, communicate well and learn the lessons
the SUMP document is a strategic document, it provides the framework for
implementation, but it does not specify in detail how a measure will be
implemented. The implementation process also needs to follow a structured
approach to refine targets and to plan, detail, manage, communicate and monitor
the implementation of measures.
1. Manage plan implementation
After plan adoption, the implementation phase starts. As the Sustainable Urban Mobility Plan is a strategic document, it provides a sound framework for these activities, but it does not specify in detail how a measure will be implemented. It needs to be stressed that the implementation process also needs to follow a structured approach to refine targets and to plan, detail, manage, communicate and monitor the implementation of measures.
These management cycles will be much shorter than the planning cycle and need to be flexible enough to adapt to new situations. They need to be institutionalised in the organisation that is in charge of implementing a measure.
A good Sustainable Urban Mobility Plan does not automatically lead to good results. It is crucial to deliver the goals of the plan effectively and to apply appropriate management to oversee the implementation and to manage risks. This requires agreements with all actors involved in measure implementation. Implementation follows a much shorter cycle than the Sustainable Urban Mobility Plan process. It will usually include the refinement of targets as well as planning, detailing, managing, communicating and monitoring of the measure implementation.
The first aim in managing plan implementation is to formalise the roles of actors involved in measure implementation and to ensure overall sound coordination among all parties involved. This is when the work plan should be put into effect, and actors should agree on reporting formats.
It is essential at this stage to assess risks and plan for contingencies while also maximising potential synergies where possible. This helps to facilitate an efficient and effective implementation process. Take care to also ensure transparency throughout the implementation by continuously updating citizens and stakeholders on the progress being made.
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