1. ENTITIES IN THE PUBLIC TRANSPORT SYSTEM LOCAL SITUATION
TAXI - Every city council gives the local license system to private unique license owners. No fleet system.
BUS - Island Authority "Cabildo de Tenerife" owns the public company TITSA.
Santa Cruz de Tenerife City has its own local lines but pay TITSA to give the service
TRAM - Island Authority gave to a public-private consortium the system because of the cost of the system to be developed and they use and take fare incomes.
RENT A CAR - Very important here in a touristic island. Business Groups (about 8) that have some meetings a year with the Island Authority to review situation.
OTHERS - Bicycle roads are now a local council effort. Car-Sharing an Car-Pooling in early development.
Our legal system give the people a time of oposition, complaint, suggestion, time.
But now the Island Authority makes an special effort in public user involvement
IDEAS CONTEST: VISIONARIOS (massive ideas request in a time)
IDEAS SUGGESTION SYSTEM: HEY TENERIFE (suggestion without deadline and public project expo)
For example, this week Cabildo (island authority) ended public time to suggestions or complaints to a big project. One of the 10 ideas to be developed is to enlarge the TRAM line 2 an effort to give this kind of transport system near my house here in Santa Cruz de Tenerife. Some people wanted the line to be enlarged, others wanted to a microbus system to join the end of line. And after a public revision they voted in the local authority and they are going to build the TRAM grow.
3.HOW CLEAR IT IS ?
Years ago, only the people who knew about this things where able to make a suggestion or a complaint.
Now Internet give us a way to talk. BUT ITS NOT AN OFFICIAL WAY TO COMPLAINT. The classical system of legal complaint using forms in a personal way to the office of the local authority is working. Perhaps the new system gives more visibility but only to the people who use the internet.
4. LEVELS OF AUTHORITY ?
First Level - Cabildo President and the decision council (where the politician voted by the people take resolutions)
Second Level - Development Area Chief - An área to develop roads, transports and so
Third Level - Mobility Area Chief - To develop the publi transport system and a team-colaborate effort with private
Fourth Level - Every City Council staff (with its owns three level as before described but to every village or city)
In our special island situation with many village with population fragmented the Cabildo is very important.but metropolitane zone has a special importance in numbers because of the public building here (main public activity)