Mobility Academy

In many cities of the South, paratransit services represent an important share of the transport offer, if not the only one (especially in secondary cities and small cities). Despite the obvious benefits (provision of transport services at no cost for local authorities) current paratransit systems entail negative social and environmental effects such as low-quality of service, pollution, and GHG emissions. More and more actions and reforms aim to reform the sector by introducing new technologies and business modules. However, before introducing such reforms, it is first critical to consider context-based aspects such as the culture, the financial resources and limitations, and the complex set of stakeholders and power dynamics at the local level.